Website www.tripic.info provides you with travel tips and offers for accommodation, selection of local services, sport activities and travel tours in Portugal and other countries. The content of the pages of this website is for your general information and use only. The content is subject to change without notice.
By using website www.tripic.info and it´s services, you fully agree and accept it´s terms, condition and notices, stated herein.
Bellow you will find the general terms and conditions of Tripic Info (hereinafter referred to as “Tripic Info”, “Operator”, or “We”).
Please read these carefully as we have included important information on the relationship between you (hereinafter referred to as “Client(s)” , or “You”) and Tripic Info, registered under company Frelsi s.r.o.
1. Booking process – Travel servis | Other Services & Digital downloads | Booking confirmation
You can book any of provided services of Tripic Info online on the webpage www.tripic.info or by email tripic [dot] info [at] gmail [dot] com
1.1. Your booking can only be carried out in writing or online. Travel/Service contract – Booking confirmation is concluded upon successful payment and a confirmation email will be sent from Tripic Info to Client(s) within 48 hours.
1.2. Amendments to the confirmed booking, such as duration changes (e.g. longer duration ), or other services/activities (e.g. surf lessons, travel tours, sport activities, shuttle etc.) cannot be guaranteed and will depend on the availability of the accommodation and optional services/activities providers.
1.3. In case that Client(s) would like to book extra overnights accommodation or extra services/activities they are obliged to contact Operator of Tripic Info to modify the booking according their request. Operator will check the availability nd options with providers and offer the to Client(s). If the offer is accepted by Client(s), Operator will proceed additional booking process.
1.4. The booking confirmation that you receive must be brought on the trip together with a valid ID document. Our team members, or providers reserve the right to exclude persons are without a booking confirmation, passport, valid ID document, or who have violated in any way against our or provider´s terms and conditions.
1.5. Operator of the Tripic Info will provide Client(s) with a telephone number and can be reached anytime. Client(s) will be provided with emergency contacts also.
2.1. All prices displayed are in Euro (€). We are not responsible for any fees, which other banks and Stripe charge for money transfer and currency conversion.
2.2. The Payment for Client´s booking has to be made by the selected payment method : Stripe, Bank Transfer, or Cash, to a maximum of 2 days after booking selected provided services by Tripic Info. We reserve the right to send booking confirmation to Client(s) in case of personal prevention later than 48 hours after successful Client´s payment.
2.3. We do not accept payment in installments. If installment payments have been agreed in individual cases, this must be noted in the booking confirmation and each installment must be received by a certain date. In violation of that period, it cannot be guaranteed that the Client´s place is reserved. If the booking is canceled by written confirmation from Client(s), or by written notice from Tripic Info, received payments for the bookings with more than 30 days before check-in, will be refunded within 7 days. A processing fee of 3,50 € will be charged if the violation of the deadline is at the expenses of Client(s). Cancellations within 30 days prior to check-in will be charged as per item.
2.4. Booking of services of Tripic info from 14 days prior to check-in are only acceptable on the condition that the total booking price is due immediately upon receipt of the booking confirmation.
2.5. If the Client´s deposit and /or payment of the balance is not in accordance with the agreed payment due dates, the Operator is entitled to withdraw from the contract after a deadline reminder and to charge Client(s)the cost of withdrawal in accordance with Clause.
2.6. Upon payment of the specified services in the booking confirmation, Client(s) accept and fully agree with Tripic Info´s and it´s providers terms and conditions.
3. Optional activities, travel tours, digital downloads or services
3.1. There is a possibility to book an optional tour, activities and other services on www.tripic.info . If Client(s) sign up for an optional extra activity the same cancellation conditions as stated in 5.2. and 5.3. will be applied.
3.2. Optional extra activities, tours and services which are booked after the original booking and are not included n the final booking price will be paid immediately to the Operator of the Tripic Info by Stripe or cash, or on the day when the tour/activity etc. start, in cash (€) to providers, unless otherwise is stated.
3.3. Optional extra activities, tours, digital downloads and all services which have been paid for are non-refundable. It is the responsibility of Client(s) to be on time and with all the requirements previously determined. If Client(s) fail to be on time at the indicated meeting point , he/she is not entitled to a refund.
4. Rebooking, service changes and price alternations
4.1. The Client is free to cancel prior to check-in and make a new booking. In this case cancellation fees will be applied.
4.2. Tripic Info is entitled to change individual services based on organizational necessities and unforeseeable changes. We will inform Client(s) immediately and give him/her explanation of changes. A right of cancellation of Client(s) shall not be affected.
4.3. Tripic Info does not cover any cost of Client´s missed transport connections before or after the confirmed booking, of the delay is due to traffic, weather conditions or other unavoidable events that may occur.
4.4. If Client(s) does not make use of booked services that have been duly made available to him/her for reasons attributable to him/her, Client(s) is/are not entitled to a full or partial reimbursement of the price.
5. Cancelation by the Client
In case of a cancellation of the booked / confirmed services, please contact us on tripic [dot] info [at] gmail [dot] com with full details. Subsequently, we will inform you on how to proceed.
5.1. Client(s) can cancel any time prior to check-in of the confirmed booking or confirmed services. Only written withdrawals sent to tripic [dot] info [at] gmail [dot] com are binding, a message on Facebook or other social media are not valid. The boking info and full name of Client(s) have to be provided. The date of the email will determine how much refund will be granted. Tripic Info is entitled to claim a reasonable refund for the Client(s) booking and trip preparations made and for its efforts expanded. The Tripic Info has scaled this compensation aim chronologically, that is, taking into consideration the closeness of the time of withdrawal to the contractually stipulated beginning of the trip generalized in a percentage proportion of the travel price and has considered any normally saved expenses and generally possible other uses of travel performance in the calculation of the refund. The refund is calculated according to the time of the receipt of Client(s)´s notice of withdrawal as follows:
5.2. Surf / Yoga package offers including accommodation
If Client(s) would like to cancel, there are two options :
1) Find a replacement and send us his/her details (full name, valid ID number, telephone and email) on tripic [dot] info [at] gmail [dot] com
This name and booking details change will cost a fee of 15 €. The fee will either be deduced from your refund or your replacement can also pay instead of you in cash on the arrival.
2) Every cancellation more than 30 days before check-in will incur a cancellation fee depending on the total cost of the booking paid to Tripic Info (per person) :
Between 0€ – 99€, a 10€ cancellation fee will be applied
Between 100€ – 199€, a 20€ cancellation fee will be applied
Between 200€ – 299€, a 30€ cancelation fee will be applied
Between 300€ – 399€, a 40€ cancellation fee will be applied
Between 400€ – 499€, a 50€ cancelation fee will be applied
500€ and higher will incur a 10% cancellation fee. This is also valid, if you haven´t received e booking confirmation yet, but already made the transfer.
Within 30 days before departure, he following cancellation fees are valid:
From 30 days to 15 days before check-in 50% refund
From 14 days to 0 days before check-in 0% refund
5.3. Optional extra activities, travel tours, consultations, or other extra services:
If Client(s) would like to cancel, there are two options :
1) Find a replacement and send us his/her details (full name, valid ID umber, telephone and email) on tripic [dot] info [at] gmail [dot] com
This name and booking details change will cost a fee of 5€. The fee will either be deduced from your refund or your replacement can also pay instead of you in cash on the day when the activity, tour or other services have been booked.
2) Every cancellation of optional activity, travel tour, or other extra service cost fee of 10€, if you cancel more than 30 days before confirmed booking. This is also valid if you haven´t receive the booking confirmation yet but already made the transfer. Within 30 days before check-in, following cancellation fees are valid:
From 30 days to 14 days before check-in 50% refund
From 13 days to 8 days before check-in 25% refund
From 7 days to 0 days before check-in 0% refund
5.4. Vouchers and discount codes are not cashable and non-refundable.
6. Cancelation by the Tripic Info
Tripic Info reserves the right to cancel – in whole or in part – the aforesaid reservation due to acts of the Providers of accommodation, activities, tours or other services, Acts of God, or force majeure, with prior written notice to Client(s).
7. Cancelation due to exceptional circumstances
If the booking cancelation is due to force majeure (i.e. circumstances like political unrest, war or treat of war, riots, civil strife, closure of airports, ports, stations, industrial disputes, terrorist activity, natural and nuclear disasters, fire, epidemic or health risk, Acts of God, adverse weather conditions or other similar events beyond Portugal Surf Trip´s control), we will provide a refund paid to us less reasonable expenses incurred by us in respect of your booking. Tripic Info is not responsible for any other Client´s cost and travel arrangements affected due to cancellation.
8. Submission of your listing
You might submit a listing of your place, organisation, service, products, activities and similar on www.tripic.info by signing in, creating your account and adding your listing.
You can choose between several forms of publishing your listing : free, basic and exclusive.
You must keep your listing content up to date using our website interface.
Your listing content must not be illegal or unlawful, must not infringe any persons legal rights, and must not be capable of giving rise to legal action against any person(in each case in any jurisdiction and under any applicable law).
8.1. Your listing content : licence
In our terms and conditions "your listing content" means all works and materials including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website. You must be owner, or have a licence, or permission to use all "your listing content", which you publish on our website.
You might edit, or delete your listing content and your account any time.
8.2. If we accept your listing submission, it will remain published on our website for a period of time, which correspond with your selected and paid listing plan.
We reserve right to delete your listing any time (with or without notice to you), if your listing unrespect our terms and conditions and use of our webpage www.tripic.info
9.1. Tripic Info strives to ensure that information provided by accommodation providers and providers of optional activities, tours and services are accurate and properly displayed. Tripic Info only acts as an intermediate between Client(s) and Providers of the accommodation, activities, tours and other services.
Tripic Info cannot be held liable for any problems regarding payments, damages, etc. between Client(s) and accommodation, tours, activities and other services Providers.
9.2. Tripic Info makes no warranties or representations of any kind at the services provided by this website or any linked website will be uninterrupted, error free, or that the website or the server that hosts website are free from viruses or other forms of harmful computer code.
9.3. In no event shall Tripic Info , it´s operators, or anyone else who has been involved in the creation, production, or delivery of these pages, be liable for any direct, incidental, or consequential damages resulting from the use of this website or any linked website.
9.4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.
9.5. The Operator is not liable for disturbances to services, personal and material damages in association with services which are outside the totality of the performance owed by Tripic Info and are therefore additional services (for example, travel by scheduled public transport etc.) represent third party services for whose flawless performance in conformity with the contract Tripic Info can not accept liability.
10. People responsible
10.1. With payment for the booking Client(s) will receive all information needed for his/her/their booking/trip/services/products and agree to respect the terms and conditions of Tripic Info and it´s providers of accommodation, activities, tours, digital downloads and other services. Client(s) also agree to respect the laws of the country visited, including customs restrictions and currency exchange. In violation of the laws of the country or instructions of Operator of the Tripic Info or Providers of the accommodation, activities, tours and other services, Client(s) will be excluded from the accommodation, surf lessons, other activities, services or institutions. Incidental costs incurred or return travel or the like shall be borne by Client(s). The refund partial refund of the booking is in this case absolutely excluded.
10.2. Tripic Info reserve the right to take photos and make videos of all Client(s) who are part of the trip. We are permitted to use and publish those photos and videos on our webpage, social media websites, as well as in flyers or brochures. If this is not wished by Client(s), it is his/her own responsibility to keep away from camera and video equipment.
10.3. Tripic Info does not offer any kind of travel insurance. A suitable medical insurance or travel insurance is Client(s)´s responsibility.
11. Other provisions and agreements
11.1. These terms and conditions apply unless individual agreements are made in the individual travel contracts or service agreement.
11.2. The data provided to us is to be electronically processed, stored and distributed as part of the purpose of the travel contract/booking confirmation. All users of the Tripic Info services agree and are obliged to provide truthful information (full name, telephone, email, valid ID/Passport document number) when using and must keep this up to date. Client(s) also agree and give to Tripic Info permission that provided information could be passed in rare cases also to official government institutions.
11.3. Client(s) grant to Tripic Info consent to use data and information provided by them in connection with the operation of the Tripic Info website.
11.4. Tripic Info will protect all information and data provided by Client(s) during booking process, in compliance with the personal data protection law.
11.6. Client(s) and users of Tripic Info have the right to request by email the amendment or deletion of their personal data from the Tripic Info system at any time. Inquiries can be directed to tripic [dot] info [at] gmail [dot] com
11.7. Every Client is obliged to understand the content of the Tripic Info terms and conditions, or it must be translated to his/her language. With payment of the travel price, Tripic Info assumes, that the terms and conditions has been fully understood.
ACCURANCY OF MATERIALS
The materials appearing on Tripic.Info(Frelsi s.r.o.'s) website could include technical, typographical, or photographic errors. Tripic.Info does not warrant that any of the materials on its website are accurate, complete or current.Tripic.Info may make changes to the materials contained on its website at any time without notice. However Tripic.Info does not make any commitment to update the materials.
Tripic.Info may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
Your privacy is important to us. It is Frelsi s.r.o.'s policy to respect your privacy regarding any information we may collect from you across our website, https://www.tripic.info/, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 1 April 2019.
UNLAWFUL OR PROHIBITED USE
As a condition of your use of Tripic Info website and services, you are not allowed to use the services for purpose that is unlawful or prohibited by these terms, conditions and notices. You are not allowed to use the Tripic Info services in any matter that could damage, disable, overburden, or impair Tripic Info website, or interfere with any other party´s use and enjoyment of the services. You might not obtain or attempt to obtain any materials or information through any means not intentionally made available through the services.
You are, without permission, not permitted to modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, transfer, or sell, any information, software, products or services obtained from www.tripic.info website.
Links to other websites do not imply an endorsement of the materials disseminated at those websites, or does the existence of a link to another site imply that the organization or person publishing at that site endorses any of the materials at this site. Tripic.Info has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Tripic.Info of the site. Use of any such linked website is at the user's own risk. Links to other websites are provided by Tripic Info as a convenience to its users.Tripic Info is not responsible for the materials contained at any website linked to www.tripic.info
COPY RIGHT AND TRADEMARK NOTICES
The Tripic Info website contains material which is owned by or licenced to Tripic info. This material includes, but it is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. The copyright in the contents of this website is the property of Tripic Info. All rights are reserved. Other product and company names mentioned n this site y be trademarks of their respective owners. All trademarks, photos and content reproduced on this website which are not the property of, or licenced to Tripic Info, are presented only with the permission of the owners.
WEB ANALYSIS WITH GOOGLE ANALYTICS
In case of activated IP anonymization on this website, however, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United states and truncated there. On behalf this website´s owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website´s operator with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plugin from the following link: http://tools.google.com/dlpage/gaoptout?hl=en
All terms and conditions of the webpage Tripic Info are governed by the laws of the Czech republic. Tripic Info reserves the right to modify the conditions of use of the website any time. It is strictly prohibited to copy of imitate the website www.tripic.info and it´s social media pages, or copy and use the database of this website.